--Meter Upgrades--

As we announced in December, we are proceeding to replace all of our aged-out mechanical meters with new electronic meters. After a couple months of learning the new technology, we are now ramping up the installation rate. Most change-outs take less than 15 minutes. We are trying to avoid peak usage times before 8am in the morning and after 6pm in the evening. If you happen to see an employee or contracter working on your meter box, feel free to approach him and ask any questions about the new meter. You may call the office at 601-681-6157 to verify we have people working in your area.

The new meters read water flow with ultrasound instead of mechanical parts and have a digital display that is very easy to read. Instead of a spinning leak indicator they have a very precise digital flow meter. If the flow never goes to zero, you definitely have a leak (see photo). We have 4,000 meters to change, and we estimate it will take a year to finish.

We are building a new online customer portal which will let you see hourly meter reads and past bills; set up text, phone and email alerts for unusually high consumption that appears to be a leak; update your contact information; and give you control of your payment methods and timing. More on that soon.